Your leasing officenever sleeps.
Sublex embeds directly on your property websites as a 24/7 AI assistant grounded in your community's details — answering questions, capturing leads, and reducing repetitive staff workload without replacing your team.
Built for the way leasing actually works
Sublex isn't a generic chatbot. Every feature was designed around the specific workflows, frustrations, and goals of apartment leasing teams.
Instant, accurate answers
Grounded in your community's real data — floor plans, pricing, amenities, policies. No generic AI responses, no off-brand answers.
Automatic lead capture
Collects prospect name, email, and phone number during natural conversation. Leads are structured and organized in your dashboard for easy follow-up.
Automated prospect follow-up
When a lead is captured, Sublex sends a personalized follow-up email sequence over 7 days — nudging prospects to schedule a tour. Stops automatically when they book or reply.
Self-serve portal
Your own dashboard to view leads, read conversations, update your knowledge base, and configure your widget — no support ticket required.
Fully configurable per property
Welcome messages, suggested questions, escalation contacts, and branding are all adjustable per community with no code required.
Full visibility into activity
Every conversation and every lead is logged and searchable in your dashboard. Export leads anytime and stay on top of prospect activity across your property.
Multi-property ready
Managing more than one community? Each property gets its own independent configuration, knowledge base, and widget — all accessible from one account.
Secure, scoped deployment
Each widget is locked to its property domain via a unique token. Admin access is authenticated, rate-limited, and fully audited.
From setup to live in minutes
No engineering resources required. No complex integrations. Sublex is designed to go from account creation to production in under an hour.
Subscribe and activate
Sign up and complete checkout. You'll receive an activation email to set your password and access your dashboard — your workspace is ready in seconds.
Tell us about your property
Complete the onboarding survey with your community details — pricing, amenities, pet policy, lease terms, and contact info. This is what powers your AI.
Customize the widget
Set your assistant's name, brand color, welcome message, and suggested questions. Everything is configured from your dashboard — no code needed.
Paste one snippet
Copy your unique embed snippet and paste it before the closing body tag on your property website. The widget appears instantly, fully branded.
Prospects get real answers
Visitors ask questions and receive accurate, property-specific responses 24/7. Leads are captured and structured automatically.
Monitor and manage
Track leads, review conversations, and update your property info from your dashboard. Changes take effect on your widget within minutes.
Better operations. Real results.
Fewer missed opportunities
Prospects researching at 11pm no longer bounce without answers. Sublex captures their interest and information even when your office is closed.
A more polished digital presence
A responsive, knowledgeable AI assistant signals that your community is modern and resident-focused — before they ever set foot on the property.
Consistent answers across every property
Eliminate the risk of inconsistent information from different staff members. Every prospect gets the same accurate, approved messaging.
Staff focus where it matters most
Your leasing team can focus on tours, relationship-building, and closings — not answering 'what's the pet deposit?' for the fifteenth time today.
The platform that scales with your portfolio
Sublex was designed for property operators who need real control — not just a chatbot, but a managed system that keeps every community consistent, visible, and running smoothly as you grow.
Centralized control across properties
Manage every property from one place. Update configurations, review activity, and deploy changes across your entire portfolio without touching each site individually.
Property-specific configuration
Each community gets its own assistant — its own tone, its own knowledge base, its own branding. Customizations at one property never affect another.
Controlled access for your team
Invite team members to your portal so they can view leads, read conversations, and manage property settings. Remove access at any time.
Full visibility into leads and activity
Every conversation, every lead captured, and every handoff request is logged and available in your dashboard. Nothing falls through the cracks.
Reliable, always-on deployment
Each widget is independently deployed and scoped to its property. One community going offline or being reconfigured has zero impact on others.
Operational consistency at scale
Whether you manage two communities or two hundred, the same standards of accuracy, availability, and professionalism are maintained across every property.
Common questions
If your question isn't here, reach out directly.
Ready to put AI to work at your properties?
Tell us about your portfolio and what you're trying to solve. We'll reach out within one business day.
No commitment required. We respond within one business day.